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Terms of Service
Plain language. No surprises. Just the facts.
Last updated: April 3, 2026 ยท Effective: April 10, 2026
๐ŸŒ mypet360.app ยท ๐Ÿ“ง legal@mypet360.app
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The short version
Use MyPet360 responsibly, pay for Pro features if you choose them, don't misuse the service, and we'll keep building great tools for you and your pet. That's the agreement in plain language.
Table of Contents
1
Acceptance of terms

By downloading, installing or using MyPet360.app you agree to be bound by these Terms of Service. If you do not agree to these terms please do not use MyPet360.app.

Users under 18 may access MyPet360.app only under parent or legal guardian supervision.

These terms apply to all users of MyPet360 including free and paid subscribers. Our Privacy Policy is incorporated into these terms by reference.

2
Description of service

MyPet360 is a pet health and wellness application that provides:

We reserve the right to modify, suspend or discontinue any part of the service with reasonable notice to users.

3
Your account
4
Acceptable use

You agree to use MyPet360 only for lawful purposes and in ways that do not harm other users or our service. You agree not to:

Violation of these terms may result in immediate account termination.

5
Payments and subscriptions

15-day free trial: MyPet360.app offers a 15-day introductory trial. A credit card is required at signup. Billing begins on day 16. Subscription status, trial activation date and billing metadata are collected to administer the trial and subscription services.

Starter360: After the 15-day trial limited access continues. Emergency and GPS features remain free always.

Premium360 subscription: $6.99 per month after the 15-day trial. Includes all premium features.

Family360 subscription: $9.99 per month after the 15-day trial. Includes family sharing and parent dashboard.

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Subscription management is handled through the App Store or Google Play. MyPet360 never stores your payment card information.
6
Your content

You own all content you create in MyPet360 including pet profiles, health records, photos and memory entries. By using MyPet360 you grant us a limited license to store and display your content solely to provide the service to you.

7
Intellectual property

MyPet360 and all its content, features and functionality โ€” including the app design, logo, text and software โ€” are owned by MyPet360.app and protected by copyright, trademark and other intellectual property laws.

8
Health disclaimer
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The AI symptom checker is for informational purposes only and does not provide veterinary advice, diagnosis or treatment. Always consult a licensed veterinarian for your pet's health concerns. MyPet360 is not a substitute for professional veterinary care. In an emergency contact your veterinarian or emergency animal hospital immediately.

MyPet360 is provided "as is" without warranties of any kind. We do not guarantee the accuracy or completeness of any health information provided through the app.

9
Limitation of liability

To the maximum extent permitted by law MyPet360.app shall not be liable for any indirect, incidental, special or consequential damages arising from your use of MyPet360.

Our total liability to you for any claims arising from these terms or your use of MyPet360 shall not exceed the amount you paid us in the 12 months preceding the claim.

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MyPet360 is not liable for any veterinary decisions made based on information provided through the app. Always consult a licensed veterinarian.
10
Termination

You may terminate your account at any time by deleting it in Settings. Your data will be permanently deleted within 30 days.

We may terminate or suspend your account if you violate these Terms of Service, with or without notice depending on the severity of the violation.

11
Governing law

These Terms of Service are governed by the laws of the State of New York, United States, without regard to conflict of law principles.

Any disputes arising from these terms shall be resolved in the state and federal courts located in the State of New York. By using MyPet360.app you consent to the exclusive jurisdiction of these courts.

NY SHIELD Act: MyPet360.app complies with the New York Stop Hacks and Improve Electronic Data Security Act (SHIELD Act). We implement reasonable safeguards to protect your personal information.

Data breach notification: In the event of a data breach affecting New York residents we will notify affected individuals and the New York Attorney General in accordance with New York General Business Law ยง 899-aa.

12
Changes to terms

We may update these Terms of Service from time to time. When we make material changes we will notify you by email and display a prominent notice in the MyPet360 app at least 14 days before changes take effect.

Your continued use of MyPet360 after changes take effect constitutes acceptance of the updated terms.

13
Contact us

If you have any questions about these Terms of Service please contact us.

๐Ÿพ MyPet360.app Legal Team
๐Ÿ“ MyPet360.app ยท New York, United States
We respond to all legal inquiries within 30 days.